{"id":15853,"date":"2026-01-15T18:16:34","date_gmt":"2026-01-15T18:16:34","guid":{"rendered":"https:\/\/tt.handee.design\/?page_id=15853"},"modified":"2026-04-06T08:35:18","modified_gmt":"2026-04-06T08:35:18","slug":"about","status":"publish","type":"page","link":"https:\/\/www.traveltek.com\/about\/","title":{"rendered":"About"},"content":{"rendered":"\t\t
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About Traveltek\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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While our headquarters are located in Glasgow, UK, we operate as a remote-first company. Our 90 dedicated team members are dispersed across the United Kingdom, Europe, India, Australia, America, and Canada. We are committed to providing exceptional customer service to our clients, all while prioritizing the well-being and support of our valued team members.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Dedicated to Leisure Travel\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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For over two decades, Traveltek has been at the forefront of delivering cutting-edge booking solutions to travel agents, tour operators, and wholesalers, earning recognition as a global leader in travel technology.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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Our extensive suite of meticulously crafted products empowers our worldwide clientele to work more efficiently, boost their profitability, and elevate customer satisfaction and loyalty.<\/p>

Established in 2002 by the now-retired CEO, Kenny Picken, Traveltek has evolved from its modest beginnings into a premier Software as a Service (SaaS) provider within the travel industry. What truly sets us apart is our advanced booking solution, a hallmark that has earned us the prestigious \u2018World Leading Dynamic Packaging Solutions Provider\u2019 title at the World Travel Awards for an unprecedented five consecutive years. Furthermore, we remain steadfastly committed to enhancing our customer service offerings to ensure they consistently meet the evolving needs of our valued clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Why Choose Us<\/p>\t\t\t\t<\/div>\n\t\t\t\t

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Discover what sets us apart from the competition\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tNot only do we have an award-winning product range dedicated to the leisure Travel market, but we also ensure we deliver high quality customer service and invest in our people.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t
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What we do<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWe provide a state of the art suite of products that simplifies searching, booking and managing leisure travel. We help our travel customers navigate through millions of travel options, air, land and sea, locally and globally to find the right travel choice for them.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How we do it<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWe power our technology through a vast amount of data and over 20 years experience in the technology and leisure travel industry. We continue to build technology products that provide connectivity and innovation for our travel partners and their customers.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Why we exist\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWe exist to make travel connectivity seamless. Providing travel technology products that promote exploration, enrichment and education.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Our Brand Values<\/h2>\t\t\t\t<\/div>\n\t\t
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Accountability<\/h4>

We own our actions, honour commitments, and learn from mistakes. By holding ourselves and others accountable, we build integrity, trust and deliver results.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Growth<\/h4>

GWe are committed to relentless improvement. Every day is an opportunity to learn, reflect, experiment \u2013 because progress isn\u2019t a goal, it\u2019s a mindset.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Passion<\/h4>

Passion is our engine \u2013 driving us to solve complex customer problems. We bring energy, curiosity, and commitment to every line of code, every product, and every user experience.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Inclusivity<\/h4>

We are powered by diversity which enables us to build ethical technology for everyone.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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We Value our Customers\n<\/h2>\t\t\t\t<\/div>\n\t\t
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Our Focus on Agility<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tOver the last few years at Traveltek we have focused on agility and adapting to new ways of working for our customers. Our investment into AWS in December 2020 was a step change for our business, improving scalability, security and stability for our customers and their end travellers. As a business we introduced Jira to manage our Customer Service desk and have invested in all area\u2019s of our business to improve our service and internal processes.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Our Approach to Integrity<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tOur job is to make selling travel simple for our customers. Travel technology is a complex world and we have pioneered some true industry firsts, including first online dynamic packaging product, first aggregated tour operator search and lots more. In every decision we make we put the customer first, customer service is at the heart of our business. Our investments in Cruise and Travel technology are all to build a best-in-class system for our customers. We are Tier 1 PCI compliant and GDPR enabled, providing you with complete peace of mind.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Testimonials<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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